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Privacy Policy & Cookies

FLEUR  respects your privacy and privacy concerns.

The processing of personal data is done in accordance with the provisions of the General Regulation of Personal Data Protection (GKPD 2016/679), any more specific national and European legislation for certain areas, the current Greek legislation for the protection of personal data, as well as for the protection personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (APDPH).

This policy describes howFLEUR uses the information collected about you when you use theFLEUR Online Store, the mobile applications available through the Appstore and GooglePlay (hereinafter referred to as "Site") and when make purchases in our stores or interact with us ("Services"). Allows you to know the origin and use of the browsing information collected by cookies and to exercise your rights and choices in accordance with applicable laws for the protection of personal data.

This policy applies to all websites, applications and services offered by FLEUR  and is added to the "General Terms & Conditions of Use" and the "General Terms and Conditions of Sale" (and any other document or information note referring to this policy).

Therefore, this policy is important for you, who want to have a positive experience and trust in our services, and for us, who want to answer your questions accurately and completely and to take into account your wishes.

Our online store has SSL protocol. 

Policy modification

We may modify this policy from time to time. If so, we'll let you know by changing the date at the top of this policy and, in some cases, we'll issue additional notifications (for example, by adding a statement to our homepage or sending you an email). We encourage you to read the Privacy Policy and Cookies when you interact with us to learn about our privacy practices and the methods you may use to control the use of your personal data and the protection of your privacy.

The main points of the Privacy Policy and its Cookies FLEUR

  • We collect information about you when you visit our Website, interact with us or make purchases in the store.

  • Following the information you provide (eg account creation, loyalty program registration, this information is automatically collected, created and exported by our systems (eg matching / merging information to create your own profile)

 

Collection of information

This information allows us to know you better and we can use your options to offer you personalized offers for our products and those of our partners.

  • The use of Cookies allows us to improve the specifications of the website and to display ads on the website and other websites.

  • Checks are also carried out to ensure the security of the site and transactions.

 

Purpose

This information is transmitted to theFLEUR stores as part of the loyalty program management, as well as to our service providers, when required to provide you with the requested service. Some of this information (including shopping history and profile) may, depending on your sharing options, be passed on to our business partners so that they can send you personalized offers.

 

Recipients

Data transfers outside the European Union occur due to the organizational conditions or the location of certain providers (delivery companies, host companies, payment or security providers).

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Transportation

To learn how you can control your profile options. 

To learn more about the purpose of Cookies and how to disable their use 

To learn more about your right of access, correction, deletion (right to forget), limitation of processing and right of objection to processing or to organize the fate of your data

 

Your choices and rights

If you have any questions or complaints about this policy, you can contact us:

  • in writing toFLEUR Mitliaga Maria , Nikitara 5 Vrilissia, 15235 Athens, Greece

  • by phone from Monday to Sunday, 24 hours a day, at 2106822223, for quality control purposes, your call may be recorded

  • via email: info@fleur.gr

 

FLEUR Privacy Policy and Cookies

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What are the roles and responsibilities ofFLEUR regarding the processing of your personal data?

FLEUR (when shopping in-store or online) has the role of common data controller. Therefore, it is the recipient of information about the customers and expectations of other entities of the company as well as the browsing information of the users of the Site and, as a data processor, carries out marketing studies and statistical surveys that are communicated to other entities of the group and used to identify marketing and advertising targeting actions

 

What information do we collect?

FLEUR  collects various types of personal data:

Information you provide directly.

We collect information that you provide directly when you use our Site and our Services.

Such cases are:

  • Create an online account

  • You make purchases

  • You are calling us on the phone

  • Sign up to receive messages / emails

  • Sign up for personalized service plans FLEUR , as FLEUR loyalty

  • Participate in a draw, contest, promotion or survey

  • Contact us using some social media

  • You are looking for customer service

  • Contact us in any other way

Sharing of your personal data is voluntary. However, if you do not provide us with all or some of the requested information, we may not be able to provide you with certain products, services or information.

The categories of information we collect include:

  • Identity and contact information (such as first and last name, date of birth, address, contact methods) required to identify you when you use one of our services (eg, create an online account, create a personalized services program

  • Transaction details required to process your order (selected details, delivery and billing address, phone number and email address, payment method, including payment card and expiration date, as well as the name of the payment card holder.)

  • Information about your preferences (such as your product and service preferences)

  • Socio-Demographic information (for example, your age, occupation, gender, etc.)

  • Historical data about your online orders and every time you use the loyalty card in the store (we keep a history of transactions and places of purchase, similarly, when you buy or return a product, we collect information about the transaction, such as information about the product and the date and place of purchase or return)

  • Your contact history (We also keep track of our relationship history when contacting customer service or making a claim, 

The data we request and which are necessary to respond to your requests are indicated by an asterisk or equivalent on data collection forms or are identified as such orally during their collection. If you do not fill in the required fields or provide the information marked as required, we will not be able to respond to your requests.

Information we collect automatically.

We automatically collect certain information about you when you access or use the Website or make a sale transaction, in particular:

  • Connection Data: We collect information about the device you use to browse and use the Website (such as operating system, browser type, whether or not you use a proxy server, the recommended IP address location for your computer you, the duration of the visit, the pages you visited and the link that brought you to our site).

  • Your browsing information (whether you're logged in or not): We may use cookies and other tracking technology to collect information about you when you interact with our website or with the emails we send you. This information allows us to extract your preference, your preference for specific brands or products, and analyze how you interact with specific content. This information is collected both when you are logged in and when you are not, and can be cross-referenced regardless of the device you are using. To learn more about cookies and how to delete them, see theFLEUR Cookie Announcement.

  • Location data: When you're logged in to the mobile app and have the option enabled, we collect information about your location.

  • Recording of calls to our customer service. In addition, if you contact one of our consultants, your conversations may be recorded to improve the quality of our service. You are notified by a message before logging in. You will always have other ways to contact us if you do not want your conversation to be recorded. In addition, depending on the data we may already have, some forms may be.

In addition, you can link theFLEUR Rewards Program card you received at one of our stores to your account to take advantage of our site: simply enter your card number in the appropriate field.

Information we collect through partners and other sources

We may also receive information about you through other sources and link it to information we receive, such as:

  • Information from local postal service databases to confirm and update shipping addresses,

  • Affiliate Data: This is information that has been shared by affiliates with whom you have come in contact and have allowed us to share your personal information with us for direct marketing or advertising purposes. These are socio-demographic data (such as your socio-occupational category, your age range, your gender, etc.), contact details (such as email address or phone number, etc.), profile data (such as your preference for certain products or services, centers of interest, etc.)

  • Data shared through social networks: This is information that has been communicated to us through social networks that you have used from our Site. In particular, when you share yourFLEUR experience with other clients, you are using a social network and sharing information about you, the social network and us. These communications are governed by the privacy policies of the social networks to which we refer you.

 

Information related to third parties

In some cases, we may collect information you provide about other people, for example, when you decide to buy and send products to someone else or when you participate in a game on our site and invite your friends to play as well. We use this information only to satisfy your requests and we will not send marketing communications to your contacts unless they choose to receive communications from us.

 

What is the legal basis and use of the information we collect?

We only collect personal data when there is a legal basis to do so.

The personal data collections described below are made only because they are:

1) Necessary to provide you with the services and to execute the orders you have placed.

We use your data to manage the registered contracts and services as well as to fulfill our contractual obligations. More specifically:

  • Provide the products and services you requested online or at aFLEUR store, process transactions and charges, secure shipping, including payment event management and online fraud.

  • Manage your online account

  • Manage your product reviews

  • Any other current or future service related to the Services and referred to in the various terms of use (eg live chat).

and the

2) Necessary for our legitimate interest

In this case, we take care to consider the possible effects that this collection may have on you and the users of the Site in general. If we believe that your interests or your fundamental rights and freedoms outweigh our legitimate interests, then we will not use your personal data on this basis and may seek your specific consent.

Managing relationships with our customers.

We manage our relationship with you by updating a database that includes existing and potential customers and that allows us to preventively manage theFLEUR Rewards program.

Assurance that you can browse the site and improve your experience

In general, you can browse our site without sharing personally identifiable data. However, browsing information is collected automatically  to ensure the security of Sites and services and to customize the online user experience

Customize sites, apps and ads to your liking.

Unless you have another option (to make your selection, seeFLEUR Note)  Cookies) we monitor and analyze your habits, uses and activities (including the combination of data collected on the Site and those collected during the use of our Services), to create user profiles, to show you or send you a personalized advertise and customize our websites and applications, including the use of technologies that put cookies on your devices or in the emails we send you.

Combination of data.

We link and combine data about you, collected online and offline, with your account information, if you have one, or if you have enrolled in theFLEUR Rewards program.

If you do not want this combination to happen, you must log out before using these tools.

Execution of studies and statistics

We also use information collected for studies and statistics, having previously made them anonymous or at least processed to prevent them from being identified with identified individuals.

Except in these cases, they are also collected based on your consent, for example, when you fill out a contact form, send us a request, subscribe to a newsletter or post a comment or when such consent is required by law (for example, to send you affiliate quotes via email or text or using cookies for targeted advertising), which allows us to:

To provide effective customer service

We use your data to contact you, to manage your subscriptions to our newsletters and to answer your questions, to manage your requests (customer service). In case of telephone calls,FLEUR records the conversations to manage the request but also as proof of the conversation

To contact you about products, services, offers, promotions, benefits and events and to share information that may interest you.

We collect and process your personal data to pursue our legitimate interest in managing our sales relationship vigorously, promoting our corporate image and promoting our products and services, including the labeling of services that suit your geographic location and to conduct consumer and market studies. Offers may also relate to products and services from third parties. In the same way, we can share some information with our business associates for direct marketing purposes. If, in general, you do not want your data to be used in this way, just contact us as described in the section "What are your options for marketing communications"?

Important information on payment incident prevention and management procedures

In the context of anti-fraud, information about your order as well as information about the device used to complete the order (in particular the operating system used, the location of the device, whether or not an intermediary was used, etc. ) are automatically collected with your consent and are used to analyze your transactions, detect fraud and avoid unpaid amounts. They can be sent to all third parties authorized by law or appointed byFLEUR only to determine the identity of the buyer, the validity of the order, the payment method used and the scheduled delivery. You may refuse or revoke your consent at any time by following the procedures set forth in the Cookies Notice in this policy. Proof of identity may be required to confirm your order.

If you have any questions about these checks or if the account needs to be blocked, please contact Customer Service via our Contact Us page or by phone at 2106822223

We do not use personal information for reasons other than those for which it was collected, unless you approve this use later.

and the

3) Necessary to comply with our legal obligations.

Some data may also be retained to meet our legal obligations and to defend our interests in the event of a dispute or legal action.

How long is your data kept?

As a general rule, your personal data is kept for the period of time that is absolutely necessary for the purposes for which it was collected.

More specifically, when you create an online account, your personal data is stored if you use or order products or services provided by Sephora through your online account.

Your personal data and yourFLEUR account will be deleted if:

- Decide to delete your online account.

To do this, you must make an express request by contacting us

FLEUR Mitliaga Maria,   Nikitara 5 Vrilissia, 15235 ATHENS, by phone from Monday to Sunday, 24 hours a day, at 2106822223 or by e-mail with the Data Protection Officer

You are no longer using your online account.

We consider that you will no longer use your online account if the following two criteria are cumulatively met:

  1.   You have not made any purchases onFLEUR using the Reward Card  your last 5 consecutive years.

AND

  1. You stopped interacting withFLEUR  during the current 5th and final year. More specifically, you did not open any of the e-mails sent to you byFLEUR , you did not connect to your online account on the website www.fleur.gr or to theFLEUR mobile application

  2. In some cases, we may retain some of your personal information even if you delete your account due to a legal obligation, or in the event of any problems with your account, a pending claim or dispute. In such a case, the personal data required to resolve the issue or dispute will be retained for the duration of the dispute, within the applicable legal deadline.

 
 

Special cases

Condition

Categories of personal data

Retention period before deletion

Subscribe to the Newsletter

Information related to your email address and your immediate purchasing preferences.

  • Until you unsubscribe from the newsletter through your account settings;

  • or through the use of deletion links provided for this purpose in newsletters.

  • or, if there is no client account linked to your email address, 3 years after your last interaction (eg opening) with an email we sent you.

Order History

List of orders placed online or in physical stores (if you used the Reward Card)

If you are enrolled in the Rewards Program

[For more information, please refer to the Terms and Conditions of the Reward Program]

Determination of geographical location

Real-time geolocation when you enable this feature to receive product and service suggestions based on your current location.

No data retention

Electronic payment

When you enable the option to save payment information for your next purchases in your account settings.

Until this information is cleared through your account settings or until your payment card expires.

Security of our website and Services

Identification data, login data, including IP address

6 months

 

With whom / whom do we share them?

We share your data whenever we need to manage our Site and our services.

As part of your use of the Services, certain information about you is sent to our partners and data processors who manage the site and provide related services required to run their service (such as the loyalty subscription platform). This way, payment data is sent to payment providers and banking institutions to make transactions related to your subscriptions and the management of Rewards and Merchant Cards. Some of these services may also be performed by other entities in the company FLEUR .

With your permission, certain details (contact details, profiles) are shared with partners to send you personalized offers

Your contact details, centers of interest, age and socio-occupational category are shared according to your choices with our partners who can send you information about their products and services. 

Your data can be shared with our companies or authorized third parties so that we can recover our claims, manage disputes and prevent unpaid amounts and claims.

We may also share information about you with our outside business in the event of a dispute with third parties, such as debt collection offices or online fraudofficers , authorized by law or appointed by FLEUR with a unique for the purpose of verifying the identity of the buyer, the validity of the order, the method of payment used and the scheduled delivery.

Data is also shared with third parties when using social media icons.

When you use social media icons, your identity data is automatically transmitted to these social networks. You can also share specific information or content (product pages, etc.) that exist on fleur.gr on social networks. This use is governed by the terms and conditions of use of this social network. We invite you to read them.

Your data may also be shared in cases not described above, with your consent or in accordance with the instructions or when required by law. In case of sale of all or part ofFLEUR activities, your personal data will be shared with the buyer to ensure the continuity of the Services and / or, unless you have chosen otherwise, the purpose of direct marketing

How is the security of your personal data guaranteed?

Your personal data is protected by technical and organizational methods that comply with Greek and European legal and regulatory requirements that ensure their security and confidentiality.

Specifically,FLEUR  uses security technologies, such as encryption, authentication and fraud detection systems, to protect your online account and payment transactions.

FLEUR obtains written commitments from service providers and partners to guarantee and enforce adequate security measures to ensure that the personal data assigned to them are processed in accordance with legal privacy requirements.

Is personal data transferred outside the European Union? What are the guarantees?

We keep your data in the European Union. However, the data we collect when you use our website or services may be transferred outside the European Union to countries whose privacy policy is different from that applicable in the European Union or your country of residence.

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How to unsubscribe from newsletters and manage your bidding options and personalized advertising?

What are your options for advertising communication?

You can subscribe to our mailing lists and agree to receive marketing and promotional information from us. You can check your promotional communications options at any time by following these steps:

If you have an account: Log in to your online account and change your settings on the Preferences page

Contact Customer Service:

  • by post to:FLEUR  , Nikitara 5, Vrilissia  15235 Greece.

  • or by phone from Monday to Sunday, 24 hours a day, at +30 2106822223

  • or via e-mail, at the address: info@fleur.gr

Newsletters: if you have an account on our site, you can modify your subscription to our newsletters at any time and unsubscribe by clicking the corresponding box.

Online communications: you can also click unsubscribe links in promotional emails at any time.

What can you do if you do not want personalized advertising?

We may also use it to associate it with your browsing data using cookies for personalized advertising purposes (for example, to display ads tailored to your site on third-party sites, ads that may be of interest to you, or a sales promotion when you read an email. contains a specific offer). This type of targeting is made possible by technologies from our advertising partners that link the same user browsing data to these sites, social media platforms, and third-party sites, regardless of the device used.

  • On social networking platforms (for example, Facebook or Instagram): you can opt out of this editing at any time by setting up ad settings in your account.

  • On third party websites: you can refer to the Cookies alert to learn how to withdraw your consent.

Beware, refusing targeted advertising only means that you will no longer be the recipient of the ad specifically targeted at you. This will not affect or prevent other, non-targeted ads from appearing or receiving.

How can you access your personal data? How can you correct or delete or exercise your other rights?

Access and copy

You have the right to access and share your personal data. Before we respond to your request, we are required by law to verify your identity. We may need to ask you for additional information in order to respond to your request. We undertake to respond to your request as soon as possible.

If you have aFLEUR account, you have instant access to the data contained in your online account, your transaction history, and your direct marketing options.

This access also allows you to correct, change, or delete your identity and contact information. If you delete your data, you will no longer enjoy the Services associated with your online account. You may, within the limits of the law, exercise your right to data portability by allowing you to retrieve personal data in an interoperable form that you automatically notified us when you created your account and / or when you signed up for the rewards program, as well as your choices (favorite products, etc.).

If you are unable to access your account or other data, please contact us as described in the Contact Us section below.

Correct your incorrect personal data

You can also request the correction of your personal data, which may be incorrect, and restrict the way your data is processed during processing. Depending on the type of processing, you may also request that your personal data in our possession be supplemented. In this case, we may ask you to provide us with documentation.

Contact us using the section below How to contact us.

Withdraw your consent to the processing of your personal data.

Where the processing of your personal data is based on your consent (for example, subscription to newsletters, online sales invitations for services and products other than those already registered, or the use of cookies and similar technologies on this website), you have the right to withdraw your consent at any time.

You can exercise this right by changing your subscription options for instant marketing and newsletter, by withdrawing your consent to cookies using the methods set out in theFLEUR Cookie Notification.

Delete your personal data

You can also request the deletion of your personal data in the following cases:

  • Do you believe that the processing of your data is no longer necessary, given the use of the Website and our Services or that the purposes stated in this policy or its retention are against the law.

  • You have withdrawn your permission to process your data (see above).

  • You disagree with the processing of your personal data for reasons related to your personal situation.

  • You disagree with the processing of your data for direct marketing purposes.

  • Your data was collected online when you were a minor.

Alternatively, within the limits of the law, you may request that the processing of your personal data be restricted.

Please note that, despite your right to delete or restrict, we may retain certain personal information about you when required by law or when we have a legitimate reason to do so (for example, to prove performance of a contract) or the defense of rights in court or when the exercise of this right violates the right to freedom of expression and information. For example, this happens if you violate the General Terms of Use or Sale.

How can you contact us?

For any questions regarding the data protection policy or for any request regarding your personal data, you can contact us at https://www.fleur.gr in the Contact section. Requests: If you find that your rights are not respected or that your data is not protected, you have the right to file any complaint regarding the processing of your data with the Hellenic Data Protection Authority or if you reside within the European Union at the relevant local authority. your residence.

How can you find out about changes to this policy?

Important: We may change this policy from time to time to reflect changes in our practices, to define our practices in more detail in order to comply with the regulations. In this case, you will be notified by a message on the website inviting you to read the updated policy as well as any other appropriate method.

Subject of the latest update: Full re-registration of the Statute in its entirety to comply with the transparency requirements of European data protection regulations (EU Regulation 2016/679).

Notification aboutFLEUR cookies

When you log in to our site and in connection with your consent, we (or our affiliates) may install various cookies on your device to identify your device browser as long as the Cookie ("Device") is valid.

This page helps you understand what Cookies are, how they are used and your Cookie Options.

To go directly to the Cookies management section, click Your cookie options.

What is a "Cookie"?

A "cookie" is a general term for a text file stored in a dedicated space on the device hard disk (for example, computer, tablet, smartphone, etc.) by a multimedia user (internet, applications, etc.) when viewing content or online advertising. This cookie allows the publisher to identify the device on which it is stored, monitor the multimedia user activity, and retrieve information, such as user preferences or information that the user has previously entered in print media, for as long as Cookie valid or saved. Some cookies are necessary for the use of the medium, others optimize and customize the content that is displayed and others present ads.

Cookies do not directly identify a user but identify the browser or device. Information about the content displayed on a medium is directly linked to an ID in the Cookie. When the user browses the media, this ID is associated with page views and generally with browsing and media interactions (for example, number of clicks), so it is possible for the user to monitor the entire media browsing.

The use of Cookies allows the connection of browsing data to the user profile, regardless of the device used, thanks to the cookie exchange technology applied by the partners who publish these Cookies, generally communication companies or digital advertising companies so that they can the user's browsing any device or medium is detected and used.

 
 

What Cookies are used on the website www.fleur.gr?

When you log in to our site, we may install four types of cookies on your device:

Technical cookies so that you can browse the website, ensure its security and access the various products and services of the website.

+ Find out more

Traffic cookie cookies that allow us to receive visitor statistics, compare them to other websites, and decide on actions (such as sending an email)

+ Find out more

Advertising cookies that allow us and third parties to display on this site ads and others tailored to your profile, combining data from regular browsing, data fromFLEUR and third party client databases.

+ Find out more

Shared cookies that allow you to share the contents of our site with other people or to share your view or opinion about the content of the site with others.

+ Find out more

How are you informed?

When you visit our Website for the first time andFLEUR  intends to place cookies in addition to the "technical" cookies, we inform you that we use Cookies in an informative banner. By continuing to browse the Website when this banner is displayed, you consent to the use of these Cookies. However, you can change the settings for these cookies at any time (see "Your Cookie Options").

Below you will find more information about cookies and how to manage their settings.

Shelf life and consequences of blocking cookies

Types of cookies

Shelf life

Consequences of exclusion

Necessary cookies

Their lifespan is very short, usually for the duration of the link to the site.

You may not have access to the site or its services

Statistics Cookies analysis, performance and measurement of visitors

The lifespan of visitor counting cookies does not exceed 13 months.

It has no effect on the use of the site.

Marketing cookies

The lifespan of advertising cookies usually does not exceed 13 months.

It has no effect on the use of the site. However, deleting them does not prevent online advertising. Only the ad that does not take into account the focus will be displayed.

Your choices about cookies

By using our website, you consent to the use of the cookies mentioned above. You can choose to disable some or all of these cookies at any time.

There are several ways to manage your cookie options:

Cookies management tools

The cookie management tool ofFLEUR  allows you to see and control the way most of the cookies on the Website are used when browsing and managing your preferences.

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For advertising cookies, you can also go to the site Youronline choices, offered by the professionals of digital advertising of EDAA (European Digital Advertising Alliance) and managed in Greece by the Interactive Advertising Bureau Greece.

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The denial of these advertising cookies has no effect on the use of our website. However, their refusal will not stop advertising on our website or on the internet. Only ads that do not take into account your focus will be displayed.

Some cookies are not managed in this tool. The ways to deactivate them are presented below:

Purpose

Publisher

Shutdown link

Payment security

Paypal

https://www.paypal.com/uk/webapps/mpp/ua/cookie-full

Sharing

Facebook

https://www.facebook.com/policies/cookies/

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Instagram

https://www.instagram.com/legal/cookies/

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The options in your browser

The browser may allow you to choose to disable all or some cookies, either systematically or by the publisher. You can also configure the browser software to accept or reject cookies (if any or all).

However, remember that disabling all cookies will prevent you from using our website under normal circumstances, except for the basic functions.

  • If you are using the InternetExplorer browser, click the Tools button and then Internet Options. On the General tab, Browse History, click Settings. Then click View Files and select the cookie or cookies you want to disable. Then close the cookie list and double-click OK to return to the Internet.

  • If you are using the Firefox browser: Click the Firefox menu icon, then the Tools button and then Options in the window that appears, select Privacy, and then click Remove Specific Cookies. Select the Cookies you want to disable and then delete them.

  • If you are using the Safari browser: click Settings, and then click Preferences. In the window that opens, select Privacy / Security, and then click Show Cookies. Select the Cookies you want to disable, and then click Delete or Delete All.

  • If you use the Chrome browser: Click the GoogleChrome menu icon, then Settings. At the bottom of the page, click Show Advanced Settings. In the "Privacy" section, click "Content Settings". To disable cookies.

  • Select Cookies, select All Cookies and Website Data, then hover over the website that created the cookie and click the X button in the right corner or click Remove All.

 

TRANSFER OF PERSONAL DATA OUTSIDE THE EUROPEAN UNION

Please note that since some of our digital advertising partners are outside the European Union, data collected using cookies may be transferred to non-EU countries whose privacy laws differ from those in France. We strongly urge our partners to use the information we collect using Cookies on our website solely for the management or provision of the requested services and we ask them to always act in accordance with applicable data protection laws and to pay particular attention to confidentiality. of the information transmitted. To find out more, see their privacy policy.

To go further: understand how cookies are used in detail

  • "Technical" cookies

  • Traffic measurement cookies

  • Advertising cookies

  • Notification cookies

 

"Technical" cookies

Technical cookies include cookies that are needed to browse the site (such as login IDs) and allow you to access specific features, such as your login, the indication of your visit to a page, or the improvement of your browsing experience:

  • save information about a form you filled out on our site (sign up or access account) or products, services or information you have selected on our site (subscriber service, contents of an order basket, etc.),

  • to give you access to exclusive and personal areas of our site, such as your account, using your credentials and the date you may have previously given us,

  • enforce security measures, such as when you are prompted to reconnect to a content or service after a certain period of time,

  • Customize the look of the site to your device's viewing preferences (for example, the language used or the screen resolution).

You can refuse the use of this type of cookie and delete it in your browser settings (see Options in your browser). However, you may not have access to the Website or its services.

Traffic measurement cookies

Traffic cookie cookies measure the public with various contents and sections on our website to evaluate and organize them and in particular:

  • obtain visitor statistics and volumes and use the various components that make up our site (sections and content they visit, browsing) to help us improve the interest and user-friendliness of our services,

  • customize the appearance of our site or ad areas to your device's viewing preferences (language used, screen resolution, operating system used, etc.) when you visit our site depending on your equipment and resolution specifications; and your device software.

Traffic cookies are published by the service providers or by us. In addition to visitor analysis, they can detect browsing problems to help us improve the user-friendliness of our services.

The visitor analysis services that use this site generate and send to our technical associates aggregate statistical information and visitor volumes excluding all personal information. These statistics intersect with visitor statistics from other sites as well as your customer data.

In the same way, we use measurement tools to measure the effectiveness of our online campaigns so that we can schedule relevant sales actions based on the information we collect (for example, sending a new message or a personalized quote).

You can choose to disable the use of cookies that statistically analyze your browsing data. To do this, see the "Your Cookie Options" section.

Advertising Cookies

Purpose

The use of advertising cookies determines the advertising content that promotes only the products and / or services offered on the website www.fleur.gr that may match your centers of interest, as deduced from the previous browsing of this device, specifically with:

  • By counting the total number of ads that appear in our ad areas, we identify these ads, the corresponding presentation number, the number of users who have clicked on each ad, and if possible the last actions that users took on those pages that ads led,

  • Customizing the ad content on our site and on the device provided by our ad sites, as well as our offers, according to your device browsing our site or third-party sites, the purchases you can make and / or according to location data (length and width) sent by your device (after your consent)

  • to the extent that you provide us with personal data, including your electronic contact information, when you sign up, place your order or access one of our services by processing this data with browsing information, for example, views on your device , in the advertising space we publish, we personalize ads that are intended specifically for you and that may be of personal interest to you,

  • send you marketing emails that match your user profile.

How is this information collected from Advertising Cookies?

Advertising cookies are stored on the user's device with tracking technologies ("Tracker") provided by our partners, which are inserted in the pages they visit or are inserted directly by the advertisers in the ads that appear on the website. This locator will automatically send information about the content of the visit page or the ad placed on the page to our affiliates. This information is interspersed with the identification contained in the cookies stored on your device by the partners.

How does this information intersect?

Whether you have an online account, a rewards card, or an order, the information collected by advertising cookies on the website or third party websites is cross-referenced and combined with information from your account or the use of our products and services for creating a user profile used for personalized advertising and direct marketing.

Your profile is also enriched with information from your interactions with our partners or other publishers who are clients of those partners. Interconnection also takes place with data collected offline and stored in customer management tools or those managed by these business partners (such as communications companies, traffic metrics or targeting advertising companies).

What is the benefit of displaying ad-tailored advertising?

Our goal is to show you the most relevant advertising possible. For this purpose, the use of Cookies allows us to identify in real time which ad should appear on a Device according to your recent browsing on one or more websites or applications. Your interest in the advertising content that appears on your Device when you visit a website often determines the advertising resources that allow the services that are often provided to users to be used for free. This allows us and third parties to display ads that suit your interests and not ads that will not interest you.

Notification cookies

Our website contains cookies from the sharing of links with Facebook,  Instagram and other similar social networks, allowing you to share the content of our site with other people or to share your view or opinion about the content of the site with others. These cookies are stored directly from social networks, as is the case with the "share" and "like" buttons on the social networks "Facebook" and "Instagram". The social network that provides such a button may be able to identify you, even if you did not use it when visiting the Site. This type of application button may allow the social network concerned to track your browsing on our site, because your social network account was active on the Device (open link) while you were browsing our site. We have no control over the processes that social networks use to collect information about your browsing of our site and how they relate to the personal data they hold.

If you're connected to the social network while browsing our site, the notification buttons allow the content you see to be linked to your user account.

We invite you to read the privacy policies of these social networks to learn how they use the browsing information they may obtain from these buttons, especially for advertising purposes.

 
 
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